Frequently Asked Questions

14 Star offers a curated collection of natural gemstones, gemstone specimens, crystal and mineral pieces, collector stones, display pieces and selected gemstones suitable for gifts and personal collections.

14 Star is located at Level 2, 311 Lonsdale Street, Dandenong VIC 3175 in Dandenong, Victoria.

You can contact us by phone on 0412 968 818, email us at qhazo_ali@yahoo.com, or submit an enquiry through our website.

Yes. You can contact us about a particular gemstone or specimen before visiting. We recommend checking availability first because individual natural gemstone pieces may change as products are sold or new pieces become available.

Yes. Contact us to ask about the gemstone you are interested in and suitable viewing arrangements at our Dandenong location.

Yes. We welcome gemstone collectors, mineral and crystal enthusiasts, gift buyers and customers simply looking for an interesting natural stone.

Our collection may include aquamarine, topaz, emerald, tourmaline, ruby, sapphire, quartz, garnet, sphene, fluorite and other natural gemstones and mineral specimens, depending on current availability.

Our collection may include natural aquamarine pieces. Contact us to check current aquamarine availability.

Our collection may include emerald gemstones and specimens. Availability can vary, so please contact us regarding current pieces.

Our collection may include green tourmaline, black tourmaline and other tourmaline pieces depending on availability.

Our collection may include natural ruby and sapphire pieces. Contact us to ask about current colours, forms and available specimens.

Yes, our changing collection may include quartz varieties such as clear quartz, rose quartz, smoky quartz, amethyst and citrine.

Our gemstone collection may include natural garnet pieces in different colours and forms, depending on current stock.

Our collection may include sphene and fluorite specimens, including distinctive green, yellow, brown or pink-toned pieces when available.

Yes. Some of our gemstones and mineral specimens may appeal to collectors because of their natural colour, formation, crystal structure or individual visual character.

Our collection may include crystal and mineral specimens as well as individual gemstone pieces. Available specimens vary over time.

No. Natural gemstones and mineral specimens vary from piece to piece. Colour, shape, formation, inclusions, transparency and other visible characteristics can differ naturally.

Yes. Products may be offered as individual gemstones, specimens or collector pieces depending on the item.

Yes. Our collection can change as individual gemstones are sold and new pieces become available.

Yes. Contact us on 0412 968 818 or submit an enquiry through the website with the gemstone or specimen you are interested in.

Yes. We can help you explore available pieces based on your preferred gemstone type, colour, appearance, intended use and personal preferences.

Yes. Depending on current availability, you may be able to explore blue, green, red, pink, clear, dark or other naturally coloured gemstones.

Yes. You can ask about specific gemstone types such as aquamarine, topaz, emerald, tourmaline, ruby, sapphire, quartz, garnet, sphene or fluorite.

Yes. We can show you available gemstones and specimens that may suit your personal collection based on the types, colours and visual characteristics you are interested in.

Our selection assistance is intended to help customers compare available products. Unless specifically stated for an individual product, it should not be considered professional gemological identification, certification, grading or valuation.

Yes. Natural gemstones can make distinctive gifts for birthdays, celebrations, milestones and other special occasions.

Yes. We can help you explore available gemstones based on preferred colour, stone type, appearance and the type of gift you are looking for.

The best choice depends on personal preference. Customers may choose gemstones based on favourite colours, stone type, visual appearance or simply an individual piece they find interesting.

Natural gemstones and mineral specimens can vary individually in colour, shape, formation and appearance, which can make each selected piece distinctive.

Yes. Contact us on 0412 968 818 or submit an enquiry through the website with the gemstone or product you are interested in and we can help with current availability.

Yes. You can contact us about the price of an available gemstone or specimen before arranging a visit.

Individual natural gemstones can vary in type, size, colour, appearance, formation and other characteristics. Pricing may therefore differ between individual pieces.

If possible, provide the gemstone name, product name or page you are referring to, along with any preferences such as colour, size or intended use.

Yes. Because individual gemstone pieces may sell or availability may change, we recommend contacting us before travelling if you are interested in a particular item.

Availability may change as individual products are sold. Contact us if you are interested in a particular gemstone shown on the website.

14 Star is based at Level 2, 311 Lonsdale Street, Dandenong VIC 3175. Please contact us about the gemstone you are interested in and suitable viewing arrangements.

14 Star is based in Dandenong and welcomes enquiries from customers across Melbourne and surrounding areas.

Yes. You can call 0412 968 818, email qhazo_ali@yahoo.com, or use the website enquiry form to ask about gemstones, availability and pricing.

We recommend contacting us first if you are interested in a specific gemstone or specimen so current availability and viewing arrangements can be confirmed.